The Taxpayer Advocate Service (TAS) is an independent organization that is part of the Internal Revenue Service. Through TAS, IRS employees help taxpayers who are having economic problems, who are looking for assistance in resolving issues with the IRS, or who think that an IRS procedure or system is not working correctly.
The following are seven things every person who pays taxes should know about TAS:
1. TAS is the way for you to have a voice at the IRS.
2. The service is confidential, free, and tailored to meet your needs.
3. You may be eligible for TAS assistance if you have tried to solve your tax issue through normal IRS methods and have gotten nowhere, or you believe an IRS procedure just isn't working correctly.
4. TAS helps taxpayers whose issues are leading to financial difficulty or significant charges, including the cost of professional representation. This includes businesses as well as individuals.
5. TAS employees know the IRS and how to get around in it. They will listen to your challenge, help you understand what needs to be done to fix it, and remain with you every step of the way until your problem is solved.
6. TAS has at least one local taxpayer advocate in every state, the District of Columbia, and Puerto Rico. You can call your local advocate, whose number is in your phone book, or in Publication 1546, Taxpayer Advocate Service, and you can also call the toll-free case intake line at 1-877-777-4778.
7. You may be eligible for TAS assistance if: you are experiencing economic issues and challenges or significant charges (including fees for professional representation), or if you have experienced a delay of more than 30 days to solve your tax issue, or you have not received a resolution or response to the problem by the date that was promised by the IRS.
The service is free, confidential, tailored to meet your needs, and is available for businesses as well as individuals. Because they are part of the IRS, Advocates know the tax system and how to navigate it.